Privacy & Cookie Policy

KABSolutions (“we”, “us”) operates the website kabsolutions.co.uk. This policy explains how we handle personal data when you visit our website or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to website visitors and individuals who submit enquiries through our contact channels.

KABSolutions provides business intelligence and analytics consultancy to UK businesses. We are the data controller for personal data described in this policy.

We may collect and process the following categories of personal data:

Contact and enquiry data: name, email address, company name (if provided), and message content submitted through our strategy consultation or contact forms.

Technical and usage data: anonymised or pseudonymised information about how you use our website, such as pages viewed, approximate location (country/region), device type, browser type, and referral source.

Cookie data: identifiers and preferences stored in your browser when you accept or manage cookies, as described in the Cookies section below.

We do not intentionally collect special category data (such as health or biometric data) through this website.

Enquiry forms on this website are processed using Formspree, a third-party form handling service. When you submit a form, your information is transmitted to Formspree and then to us by email or their dashboard, according to their service configuration.

We use privacy-focused website analytics to understand aggregate visitor behaviour and improve site performance. Analytics may use cookies or similar technologies depending on your consent preferences.

Standard server and security logs maintained by our hosting provider (Vercel) may record IP addresses, timestamps, and request metadata for operational and security purposes.

We process personal data only where we have a lawful basis under UK GDPR:

Legitimate interests: to respond to business enquiries, operate and secure our website, and understand how our content is used—balanced against your rights, particularly where processing is proportionate and expected in a B2B context.

Consent: where required for non-essential cookies or analytics technologies. You may withdraw consent at any time by adjusting cookie settings in your browser or any consent tool we provide.

Contractual steps: where processing is necessary to take steps at your request prior to entering into a consultancy engagement.

We use personal data to:

Respond to strategy consultation requests and other enquiries.

Assess whether our services may be appropriate for your stated needs.

Maintain records of communications for quality, continuity, and legitimate business administration.

Monitor and improve website performance, content relevance, and user experience using aggregated analytics.

Protect our website and users from abuse, fraud, or security incidents.

We do not sell your personal data. We do not use enquiry data for unrelated direct marketing without a clear lawful basis.

Enquiry and consultation submissions are retained for as long as necessary to respond, manage a potential engagement, and maintain appropriate business records—typically up to three years unless a longer period is required for legal, regulatory, or dispute resolution purposes.

Analytics data retention follows the retention settings of our analytics provider and is generally kept in aggregated form.

When data is no longer required, we take reasonable steps to delete or anonymise it.

We use trusted processors who handle data on our instructions, including:

Formspree — form submission processing (see Formspree’s privacy policy for their handling practices).

Vercel — website hosting and content delivery.

Analytics provider — anonymised usage measurement (configured to minimise personal identification where possible).

Each processor operates under its own terms and privacy policy. We select providers with appropriate security standards for their role. International transfers, if any, are handled using mechanisms recognised under UK data protection law where required.

Cookies are small text files stored on your device. We use:

Strictly necessary cookies: required for basic site functionality and security.

Analytics cookies (where enabled): to understand how visitors use the site in aggregate.

You can control cookies through your browser settings—including blocking or deleting cookies. Blocking some cookies may affect site functionality. Where consent is required, we will request it before placing non-essential cookies.

Subject to applicable law, you have the right to:

Request access to personal data we hold about you.

Request correction of inaccurate data.

Request erasure in certain circumstances.

Request restriction of processing in certain circumstances.

Object to processing based on legitimate interests.

Request data portability where processing is based on consent or contract and is automated.

Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your rights have been infringed.

To exercise your rights, contact us at strategy@kabsolutions.co.uk. We may need to verify your identity before responding.

We implement reasonable technical and organisational measures appropriate to the nature of the data we process, including secure hosting, access controls on our systems, and careful selection of subprocessors.

No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

We may update this policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Material changes will be reflected on this page.

Continued use of the website after changes constitutes acknowledgement of the updated policy where permitted by law.

For privacy questions or requests relating to this policy:

Email: strategy@kabsolutions.co.uk

Website: kabsolutions.co.uk